colour rummy

colour rummy App support

Contact
+91 4609896846

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. Once connected, click "send OTP" and wait for the verification code to arrive. If the code doesn't arrive within the allotted time, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email for assistance with transferring your account. This will help facilitate a smooth account migration.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn and only earnings from gaming activities are eligible for withdrawal. This allows users to access their hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details through the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally allow for a relatively quick process, taking around 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay may occasionally cause a longer wait time than expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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